TRANSLATION | Eugenia Yang
“I like change. And all the different things that come with it.” Ever since officially taking over Clinico, David Lin has chosen not to simply follow his father’s focus on ophthalmology and otolaryngology. By taking on clinic management and access management, he simultaneously extended the core capabilities of the company and demonstrated his willingness to move forward and take on challenges with ease and confidence.
Slow but Steady
A few years ago, after receiving the news of his grandmother’s illness, David immediately returned to Taiwan from Australia to be with his family and also joined the family company. Looking back now, he jokingly says it might have been a well-planned scheme, but still admits that he does find the job interesting. “The way foreign businesses manage companies is different from that of Taiwan. Instead of working abroad as an employee, why not stay and try running a new business model?” Taking his place step by step, David admits he received a lot of backlash at first, since he was trying to replace his father’s passive management with a stronger, more systematic one. The concept of having regular meetings and planning annual goals was hard for senior employees to accept. “Fortunately, my father was very supportive of these changes and agreed with my decisions.”
Merging of Old and New
“You can’t really understand what consumers are thinking if you only focus on equipment and channels.” In order to convince his father to be more open about stepping into different business fields, David had spent a lot of time communicating with his father through sharing his own experiences. “Money is also a kind of resource, so we have to be willing to try different things to truly harness it.” Once we have the ability to strengthen our core capability, we will then be able to create more opportunities to expand our development potential and establish a better sense of achievement for the employees. When it comes to passing the business onto the second generation, David says that it is understandable that parents would want to retain their control, since they’ve been in business for their whole life. Regardless of capability, it is essential that we notify them on important decisions for their peace of mind. Despite the fact that they have very different personalities, when it comes to working together, David still shares a tacit understanding with his father. He believes it all stems from his father’s teachings and values. “Once there is trust, there is a mutual understanding. It makes it easier to accomplish things because I know he’s willing to work by my side.”
Knowledge is in the Mind
Steve Jobs once said, “I’m convinced that about half of what separates the successful entrepreneurs from the non-successful ones is pure perseverance.” Speaking of the characteristics a successful entrepreneur should hold, David believes that there are four major ones: self-reflection, the ability to convey ideas, the skill of recognizing talents and the capability of overcoming challenges. “There are no problems that cannot be solved.” Meanwhile, when it comes to executing, always holding an open-minded attitude in the face of difficulties is why David acquired his optimistic and generous personality. “Challenges never cease to exist. Regardless of our past, time always pushes us forward.” As the leader of Clinico, he continues to strengthen and deepen cultivation to achieve a vertical unification of the company. Besides upgrading the existing service model, he is also hoping to further optimize his brand personality. Towards the end of the interview, David offers his toast as he finishes his drink in one gulp, while his eyes shine with passion and total confidence—”Cheers!”